Bajaj Allianz General Insurance Company Limited is a joint venture between Allianz SE, the world’s leading insurer, and Bajaj Finserv Limited. The Company received the certificate of registration from IRDA on 2nd May 2001 to conduct general insurance business in India. Bajaj Allianz General Insurance, today, is one of the largest private insurer in the industry with offices in over 1100 towns and cities. The Company has continuously been expanding its operations to reach out to its customers.
On May 2nd, 2021 we completed 20 years of care. In our two decades long journey we rose from a humble start-up to an industry leader. We have gained the trust of close to 11 crore customers with the help of over 9000 employees, a robust distribution network of more than 80,000 agents, almost 9,000 motor dealer partners and over 240 bank partners. We are also associated with most brokers, web aggregators and major e-commerce platforms. We have formed meaningful relationships with our partners, customers and employees in the course of our journey so far.
The Company recently changed its brand identity to ‘Caringly Yours’ to reposition itself in the minds of Indian consumers as a brand that protects and cares about customer’s financial worries around their most prized possessions - their health, home & content, vehicles, businesses etc. With this, the Company not just aims to take its service to the next level, but also seeks to provide the best customer experience at every touchpoint and make insurance a pull rather than a push product.
Bajaj Allianz General Insurance caters to individuals across demographics of the country and the corporate sector with its wide range of products and services that go beyond insurance. The Company is not only bringing insurance solutions to the customers’ doorstep but also improving insurance penetration, with its advanced digital and mobile applications. Today through its digital offices it has reached out to over 1000 new Tier 2 and 3 towns across India. The Company has a strong focus on customer centricity and aims at delivering superior value with an excellent and caring experience for the customer. Today the Company is taking its relationships with the customers beyond insurance, by offering them a plethora of digitised customer-centric initiatives.
The Company registered strong financial results by posting revenue of ₹ 12,624 crore in FY 20-21. Company’s net profit grew by 33.2% to ₹ 1,330 crore. Bajaj Allianz General Insurance also reported a healthy Combined Ratio of 96.9% and Solvency Ratio of 345% for the period.
For more details on a summary of our financials, please click here.
For our Annual Reports, Please click here.
We owe our success to the faith you have shown in us. The organizations Operational Risk Management process is ISO 9001:2015 certified, which signifies our quality objective to proactively manage risks and to ultimately deliver & exceed customer expectations. To enhance the quality of your experience and to make it as seamless as possible, the Company has embraced digitalization as a primary enabler and has been working continuously on automation and digitization of its service offerings.
Our world class systems and processes offer real-time solutions to both, our customers and partners via mobile applications and dedicated portals. The introduction of various industry-first initiatives by the Company like unique farm ecosystem; artificial intelligence-driven chatbot, app-based instant motor claim settlement, image based claim settlements, proactive claim travel claim settlement through blockchain technology, cashless claim settlements, wellness app and portals, digital offices and mobile applications such as Eezee Tab and Caringly yours app have set a benchmark in the industry. We are the first insurance company in the country to lay the foundation for usage based insurance through our telematics based offering, Drive Smart, introduce Cyber Insurance protection for individuals and launch comprehensive retail Pet Dog Insurance.
The Company has been honoured as the Best Insurer in India 2020 by IDC Financial Insights Innovation Awards. The CX Asia Excellence Awards recognised the company for providing Best Customer Experience 2020 & Best Brand Experience 2020. In the past, the 3rd edition of India Insurance Summit & Awards has recognised the company as the General Insurance Company of the Year 2020 while IDC Financial Insights Asia Pacific listed the company amongst the Best Insurer in the Asia Pacific region. The company also won Gold Award at the prestigious Outlook Money Awards 2020 for the Non-Life Insurer Category. Additionally, the Company also received Best Travel Insurance award by Outlook Traveller and Best Motor Insurance Provider of the year award from Money today. The Company has also won the coveted Porter Prize award 2019 under the category of Creating Distinct Value and was recognised as the Domestic General Insurer of the Year – India at Insurance Asia Awards 2019; General Insurance Company of the Year, and Customer Service Provider of the Year at the 4th Annual Insurance Summit & Awards. The organisation has won the prestigious Digital Insurer Award at the Asia Insurance Industry Awards twice in 2017 and in 2018.
Our employees are the driving force that translate our brand vision into reality. They create the reason why our customers continue to choose Bajaj Allianz as their preferred insurance provider. To provide an inclusive, growth-oriented working environment, Bajaj Allianz has benchmarked the best human capital management practices from across the industry and integrated them into our operations.
This simulates our employees to develop innovative products that deliver value and exceed your expectations. Our high performance culture that rewards merit and innovation has led to our employees evolving into customer advocates that put your needs at the centre of all that they do. We are proud of the engagement this approach has helped build, both with our customers as well as employees!
The accolades have continued to flow! Bajaj Allianz General Insurance was recognised as the Aon Best Employers twice in 2018 and in 2016 highlighting the company's excellence in promoting a transparent culture and healthy work environment along with designing employee friendly policies. The organisation was also honoured among the Top 15 Great Workplaces to Work in BFSI in India 2018 by the esteemed Great Place to Work Institute.
Click here for more information on the awards won by Bajaj Allianz GIC.
I hereby authorize Bajaj Allianz General Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back at a convenient time. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) under either Fully or Partially Blocked category, any call made or SMS sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business. Furthermore, I understand that these calls will be recorded & monitored for quality & training purposes, and may be made available to me if required.
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