Claim Assistance
Get In Touch

Thank you for visiting our website.

For any assistance please call on 1800-209-0144

Home Insurance Claims Process

You are just a single click away from a comprehensive home insurance claim settlement

We understand that unforeseen events and accidents can disrupt you with huge loss, we are here to provide you with efficient and reliable claim handling. Our experienced team of insurance professionals is dedicated to guide you through the claim process, ensuring a smooth and hassle-free claim experience. Our goal is to minimize the financial impact on you and serve you to get back on track as quickly as possible.


Register your Home insurance claim

Dial our Toll Free Number


For Online Claim submission
Download Claim Form

Register the Claim Via Caringly yours app

Click to download the app


  • 1

    Intimate us about your general insurance claim and other information

  • 2

    We will corrborate request and take it to claims department

  • 3

    We appoint surveyor within 48 hours

  • 4

    Surveyor submits final report within 7 working days

  • 5

    Claims department will process claim within 7 working days

  • In case of theft, burglary, fire or any other natural calamity, don’t think twice before picking up the phone and dialling our Toll Free Insurance helpline 1800-209-5858. We are on your 24x7 speed dial, making sure no residential property damage or loss is bad enough to burn a hole in your pocket
  • All you need to do is provide us your policy details and other information relevant to your General Insurance claim
  • We will validate the claim’s authenticity and hand it over to our claims department, pronto!
  • Once your claim request is registered, we will immediately appoint a surveyor within 48 hours. That’s faster than any insurance company
  • Submit all relevant information to the surveyor/assessor, who will then submit the final report to us within 7-15 working days (this time is situation specific)
  • Now, put your feet up and relax. We will process your general insurance claim within maximum 10 days
Claim Forms

Please fill the required claim form below, based on the nature of your claim.

  • Claim form duly filled and signed by the insured
  • Brief narration about the loss
  • Purchase Invoice of damaged Item
  • Estimate of repair
  • Service report from repairer
  • Repair bill
  • Payment Receipt
  • NEFT Documents
  • KYC Documents if amount is more than 1 Lakh
  • Consent
  • Claim form duly filled and signed by the insured
  • Details of lost item covered under the policy
  • Purchase Invoice of the lost item
  • Brief narration about the incidence occurred
  • First Information Report - FIR
  • Final Police Report
  • Indemnity Bond (if required)
  • NEFT Documents
  • KYC Documents if amount is more than 1 Lakh
  • Consent
  • Claim form duly filled and signed by the insured
  • FIR/Police Panchnama
  • Final Police Report
  • Indemnity Bond (if required)
  • Purchase Invoice of the lost items
  • NEFT Documents
  • KYC Documents if amount is more than 1 Lakh
  • Paper cutting etc. if any
  • Insured's consent/confirmation
  • NEFT Documents
  • KYC Documents if amount is more than 1 Lakh
  • Discharge voucher


What is a cover note?

It is a temporary insurance certificate that your insurer will give you, prior to the issuance of a policy. This is after you have duly filled and signed the proposal form and paid up the premium in full.

It is valid for a period of 60 days (from the date of its issue) and warrants the Insurance Company to furnish the insurance certificate before the expiry of the cover note.

What if I want to make certain changes within the policy?

The term you might be looking for here is endorsement, which is an agreement in writing, concerning changes in your insurance policy. An endorsement can be put into action during issuance of the policy in order to introduce add-ons and a more extensive coverage or impose certain restrictions.

What is a No Claim Bonus?

You will be eligible for a No Claim Bonus (NCB) in case you don’t make a single insurance claim over the course of your policy. It reduces the premium on your car insurance policy and is a token for you being the good driver that you are.

NCB can be transferred to a new vehicle belonging to the same class and is valid for a period of 90 days from the expiry of your motor insurance policy. However, if the new mean machine is more expensive, you might be charged an additional administrative fee in addition to a higher insurance premium.

What to do when my policy expires?

Keep Bajaj Allianz on your speed dial and give us a holler on our Toll Free Number 1800-209-5858 in case your policy expires. We are working 24 hours, just to provide you a hassle-free insurance experience!

Can I register my claim online?

Absolutely! If calling our Toll Free Number doesn’t work out for you, you can always register your claim online.


I hereby authorize Bajaj Allianz General Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back at a convenient time. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) under either Fully or Partially Blocked category, any call made or SMS sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business. Furthermore, I understand that these calls will be recorded & monitored for quality & training purposes, and may be made available to me if required.

Please enter valid quote reference ID

  • Select
    Please select
  • Please write your comment

Getting In Touch With Us Is Easy

  • Customer Login

    Customer Login

  • Partner login

    Partner Login

  • Employee login

    Employee Login

Chat with Us