Claim Assistance
Get In Touch

Thank you for visiting our website.

For any assistance please call on 1800-209-0144

Cyber Insurance Claims Process

You are just a single click away from a comprehensive general insurance claim settlement

Be it malware attack, IT theft loss, cyber stalking, cyber extortion or breach of privacy and data, Bajaj Allianz, with our Cyber Safe Insurance policy, has got all bases covered. We make sure that should you be the victim of such cyber attacks (this isn’t an unnecessary jargon anymore), our cyber insurance policy cover you against any possible financial setback.

Cyber Insurance claim process

Register your cyber insurance claim

Dial our Toll Free Number


6 Easy Steps to your Cyber Safe Insurance Claim Settlement

  • 1

    You discover there has been a breach of privacy and data by a third-party

  • 2

    You waste no time and lodge a written complaint/FIR with the police station and cyber cell department

  • 3

    You will have to intimate us about your claim within 1 to 2 working days. You can do that by reaching out to us on our Toll Free helpline 1800-209-5858. We are there with you, every hour by the day

  • 4

    Pair the intimation with submission of all relevant documents (see checklist below)

  • 5

    You have done your part; now let us take over from here. We will consult the forensic experts and verify if the claim is triggered

  • 6

    If it is, we will initiate the claim settlement process and remit the payment to you within 5 working days after receiving all documents and report from forensic/cyber expert

For Your Money to Get Home Fast, Don’t Forget These:
  • Claim form- duly filled and signed
  • FIR copy
  • Copies of legal notice
  • Copies of summonses from any court
  • Copies of correspondence with financial institutions with regards to IT theft loss
  • Copies of legal notice filed against third-party for breach of data or privacy
  • Copies of criminal cases filed against third-party under relevant clauses
  • Copies of invoices for expenses against restoration costs
  • Copies of invoices for expenses against IT Consultant Services cover
  • Details of costs incurred for filing criminal case/claim for damages against third-party
  • Proof of loss incurred by you
  • Proof of personal data belonging to you
Claim Forms:
  • Fully completed and signed Claim form
  • Copy of FIR lodged with Police Authorities / cyber cell
  • Copies of legal notice received from any Affected Person/entity
  • Copies of summons received from any court in respect of a suit filed by an Affected party/entity
  • Copies of correspondence with financial institutions with regard to IT Theft Loss
  • Legal notice served on any Financial Institution and or case filed against Financial Institution for IT Theft Loss
  • Copies of legal notice served on any Third Party for any Data breach or privacy breach
  • Copies of criminal case filed against third party under the relevant insuring clauses
  • Copies of invoices for expenses incurred on restoration cost
  • Copies of invoices for expenses incurred in IT Consultant Services Cover
  • Details/invoices of Costs incurred for filing of criminal case /Claim for Damages against third party
  • Proof to show that the Personal Data is the propriety information belonging to the Insured
  • Proof to show that Loss is incurred by the Insured


What is a cover note?

It is a temporary insurance certificate that your insurer will give you, prior to the issuance of a policy. This is after you have duly filled and signed the proposal form and paid up the premium in full.

It is valid for a period of 60 days (from the date of its issue) and warrants the Insurance Company to furnish the insurance certificate before the expiry of the cover note.

What if I want to make certain changes within the policy?

The term you might be looking for here is endorsement, which is an agreement in writing, concerning changes in your insurance policy. An endorsement can be put into action during issuance of the policy in order to introduce add-ons and a more extensive coverage or impose certain restrictions.

What is a No Claim Bonus?

You will be eligible for a No Claim Bonus (NCB) in case you don’t make a single insurance claim over the course of your policy. It reduces the premium on your car insurance policy and is a token for you being the good driver that you are.

NCB can be transferred to a new vehicle belonging to the same class and is valid for a period of 90 days from the expiry of your motor insurance policy. However, if the new mean machine is more expensive, you might be charged an additional administrative fee in addition to a higher insurance premium.

What to do when my policy expires?

Keep Bajaj Allianz on your speed dial and give us a holler on our Toll Free Number 1800-209-5858 in case your policy expires. We are working 24 hours, just to provide you a hassle-free insurance experience!


I hereby authorize Bajaj Allianz General Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back at a convenient time. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) under either Fully or Partially Blocked category, any call made or SMS sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business. Furthermore, I understand that these calls will be recorded & monitored for quality & training purposes, and may be made available to me if required.

Please enter valid quote reference ID

  • Select
    Please select
  • Please write your comment

Getting In Touch With Us Is Easy

  • Customer Login

    Customer Login

  • Partner login

    Partner Login

  • Employee login

    Employee Login

Chat with Us