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Car Insurance Claim Process For Motor OTS Feature

Car Insurance Motor OTS Claim Process

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What’s in it for you

Claim settlement up to INR 30,000 within 20 Minutes*

Instant claim settlement

Track claim status on the go

Introduction to Car Insurance OTS Feature

In this fast moving world, we care for your well-being and value your precious time. To ensure a smooth car insurance claim settlement service for you, we have designed Motor OTS (Motor On-The-Spot) feature, which is available in our Insurance Wallet App.

Motor OTS for car is a mobile based motor insurance claim settlement service, which allows you to settle your car insurance claims up to INR 30,000 in 20 minutes*. All you need to do is use the app to file claims, click and upload pictures of the damage done to your vehicle and receive the claim amount in your bank account instantly.

Benefits of using Car OTS Feature

  • Settlement of claim up to INR 30,000 within 20 minutes* easily, quickly and conveniently
  • Hassel free settlement of claims before repair of your vehicle just by using your mobile phone
  • Paperless car insurance claim process without submission of repair bills
  • Receive claim amount directly in your bank account
  • Online documents submission process
  • Customer empowerment through digitization
  • Access this feature from anywhere in India

Car Insurance OTS Feature Claim Settlement Process

  • Step 1: Register on Insurance Wallet App
    • Download our Insurance Wallet App on your android and iOS device.
    • Register or login to access the Motor OTS feature of App to experience smooth car insurance claim process.
  • Step 2: File car insurance claim
    • Enter your policy details and the details about the accident (like location, date and time) in the Insurance Wallet App.
    • Save these details and click on Register button to file your claim and start your car insurance claim process.
    • You will receive an SMS on your registered mobile informing you about the claim registration number once you initiate the car insurance claim procedure.
  • Step 3: Self-inspect and upload pictures
    • Proceed to fill in the digital claim form and submityour NEFT details.
    • Upload the photographs of the damaged parts by clicking pictures from your mobile, clicked from different angles, as per the instructions given in the app.
    • In the next step, upload your RC (Registration Certificate) and driving license.
    • After scrutinizing the details and documents submitted by you, as a part of car insurance claim process, you will receive an SMS on your mobile, intimating you about the claim amount proposed by the insurance company.
  • Step 4: Receive the claim amount instantly
    • Use the link provided in the SMS to agree/disagree with the claim amount proposed by the insurance company.
    • If you are satisfied with the claim amount, click on agree button to receive the claim amount in your bank account.
    • If you are not satisfied with the claim amount proposed by the insurance company, click on the disagree button to receive a call back from our claim settlement team.

    You can also track the status of your car insurance claim procedure using the unique features of Insurance Wallet App.

     

Claim settlement up to INR 30,000 within 20 Minutes*

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Difference between Motor OTS vs. Regular Car Claim Settlement



Motor OTS Claim Settlement Regular Car Insurance Claim Settlement

Claim settlement within 20 minutes* after completion of all process

Claim settlement depends upon the number of days taken for vehicle repairs and bill submission

Receive the claim amount (up to INR 30,000) without submitting repair bills and before getting your vehicle repaired

Claim amount is disbursed after submitting the repair bills and after repairing the vehicle

Self-inspect your vehicle by clicking pictures of your vehicle and the damaged parts by using Insurance wallet application

Surveyor is appointed for vehicle inspection after submitting all the claim documents and estimate preparation

Instant claim documents submission from mobile phone by using the Insurance wallet application

Need to submit all claim documents at workshop or our branch office or using our website

Document submission process is digital, time saving and paperless

Manual Document submission process, need to fill all documents manually and submit the hard copies of documents

Easy and instant claim registration process using your mobile phone any time any where

Need to register the claim by calling on call Centre or from website

Get instant assistance from our claims team

Need to wait till surveyor inspects the vehicle



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Customer Reviews & Ratings

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Ajay Talekar Mumbai

Very good portal with all information on few clicks are available.

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Nice easy to understand Website. Website works properly with no hiccups and transactions processes while buying Motor vehicle insurance.

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Bhushan Kawatkar

I have got a fantastic deal and guidance from Bajaj Allianz and purchased car policy online. thank you

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Disclaimer

I hereby authorize Bajaj Allianz General Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back at a convenient time. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) under either Fully or Partially Blocked category, any call made or SMS sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business. Furthermore, I understand that these calls will be recorded & monitored for quality & training purposes, and may be made available to me if required.

Disclaimer

I hereby authorize Bajaj Allianz General Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back at a convenient time. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) under either Fully or Partially Blocked category, any call made or SMS sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business. Furthermore, I understand that these calls will be recorded & monitored for quality & training purposes, and may be made available to me if required.

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