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Motor Insurance

Car Insurance Cashless Claim Settlement

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Get Up To 85% Off*

Road trips, commutes, or quick errands—protection that follows you everywhere

Coverage Highlights

Get comprehensive coverage for your car
  • Premium

Starting from INR 2094*

  • Cashless Garages

7,200+ network garages for hassle free services

  • Own Damage Cover

Covers damage to your car due to accidents, fire, theft and natural calamities

  • Third Party Liability

Unlimited liability for third party bodily injuries and INR 7.5 lacs for third party property damage

  • Personal Accident Cover

Starting from INR 15 Lacs

  • No Claim Bonus

Up to 50%

  • Optional Covers

Wide range of Add Ons

  • On The Spot Claim Settlement

You can instantly register your car insurance claim from the accident spot and get it settled within minutes through our Caringly Yours App

  • 24x7 Spot Assistance

Get 24x7 roadside assistance, ensuring help is always just a call away, no matter when or where your car breaks down

Inclusions

What’s covered?
  • Third Party Liability for Bodily Injury & Death (Unlimited Cover)

If an accident is caused by your car and you are liable to compensate for any injury or death of others then we will pay the exact amount as by court.

  • Third Party Liability for Property Damage (up to INR 7.5 lacs)

If an accident is caused by your car and you are liable to compensate for any damage to property of others then we will pay amount upto the SI limit

  • Accidents

Damages and losses that arise out of accidents and collisions

  • Natural or Man-Made Disasters

Damages and losses to car by events like floods, cyclones, earthquakes, riots or vandalism

  • Fire Damage

Damages and losses if your car catches fire or explodes

  • Theft

Financial losses when your car is stolen

  • In Transit Damage

If your car is damaged while being transported, this covers the repair costs

  • Personal Accident

Coverage if your car accident results in death or disability of car owner

  • Add-On Covers

Multiple Add-Ons which you can buy with your car insurance policy to enhance your coverage

Exclusions

What’s not covered?
  • Intentional Damage

Any damage caused to the car intentionally

  • Depreciation

Normal wear and tear of the car due to usage and depreciation in value is not covered

  • Mechanical or Electrical Breakdown

If your car suffers an electrical or mechanical breakdown, the cost of repairs would not be covered

  • Illegal Activities

Any type of illegal activity such as driving without a license, under the influence of alcohol and/or drugs, or using the car for criminal activity

  • Geographic Limits

Your insurance policy is only valid within India. If your vehicle meets with an accident outside the country, your claim will be rejected.

  • War-related Damages

Losses caused by war or nuclear risks are not covered

  • Overloading the Vehicle

If you exceed the weight or passenger limit specified for your car, leading to an accident.

  • Unauthorised Vehicle Modifications

If you modify your vehicle(electrical components or other illegal modifications), your policy may become invalid.

  • Racing or Speed Tests

If you participate in racing, speed tests, or illegal stunts and damage your car, your claim will be denied

  • Note

Please read policy wording for detailed exclusions

Additional Covers

What else can you get?
  • 24x7 Road Side Assistance

Provides immediate roadside help for emergencies like flat tyres, towing, fuel assistance and more

  • Consumable Expenses

Coverage for consumables items like grease, lubricants, engine oil, oil filter, brake oil, etc

  • Zero Depreciation Cover

Every year the value of a car depreciates but with zero depreciation cover, there are no depreciation cuts even when you make a claim, and you get the entire amount in your hands

  • Pay As You Consume

If you drive less then you can pay less by selecting number of kilometers driven in a year and thus saving on your insurance premium

  • No Claim Bonus Protector

Protects your No Claim Bonus even if you make a claim ensuring you get discount on your premium

  • Tyre Safeguard

This add-on cover can be fruitful if your car's tyre or tube gets damaged due to an accident. Tyre secure cover provides coverage for replacement expenses of tyres and tubes of the insured vehicle

  • Conveyance Benefit

If your car is in the garage for repairs, this cover will pay for money spent on cabs for your daily commute

  • Engine Protector

Covers financial losses incurred due to damage to your car engine

  • Return to Invoice (RTI) Cover

Recover invoice value of your car back in case of theft or total loss

Cashless Car Insurance

When it comes to car insurance, one of the most valuable features a policyholder can enjoy is the cashless car insurance process. Imagine this: you’ve met with an unfortunate accident, and instead of worrying about hefty repair costs, your car insurance provider directly settles the expenses with the garage. Convenient, isn’t it? This seamless facility eliminates financial stress and simplifies the claim process.

What is a Cashless Claim Settlement?

Cashless claim settlement is a facility offered by Bajaj Allianz General Insurance Company, where the insurer pays for repairs directly to a network garage. As a policyholder, you must only pay for deductibles, depreciation, and other non-covered costs, if applicable.

This feature is made possible through tie-ups between Bajaj Allianz General Insurance Company, which provides the best cashless car insurance in India, a network of 7200+ authorised garages. By opting for a cashless car insurance policy, you avoid the hassle of arranging funds for repairs upfront and eliminate lengthy paperwork associated with reimbursement claims.

Benefits You Deserve

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Reliable Customer Support

We have a dedicated call centre and chat support taking care of all your needs

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7200+ Cashless garages

Wide network of cashless garages for hassle free service

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On the Spot Claim Settlement

Register claim on accident spot and get it settled within minute on our app

How Does the Cashless Car Insurance Claim Procedure Work?

The process of raising a cashless car insurance claim is systematic and simple. Here’s a step-by-step guide to the car insurance claim procedure:

Immediate Notification

In case of an accident or damage, notify Bajaj Allianz General Insurance Company immediately. You can do this via a toll-free number, website, or mobile app. Early intimation ensures a quicker claim process.

Damage Assessment

Bajaj Allianz General Insurance Company will send a surveyor to inspect the damage, either at the accident spot or at the network garage. This inspection determines the extent of repairs and their costs.

Vehicle Towing

If your car is immobile, the insurance agent arranges for it to be towed to the nearest network garage.

Approval of Repairs

Once the surveyor approves the garage's repair estimate, work begins. Bajaj Allianz General Insurance Company coordinates directly with the garage to streamline the process.

Payment Settlement

After the repairs are complete, the insurance agent will help you settle the bills directly with the garage. You are only required to pay the deductible, depreciation, and costs for consumable items, if applicable.

Benefits of Cashless Claim Settlement

Opting for a cashless car insurance policy has numerous advantages that simplify the claim process.

Convenience

With a cashless claim, you don’t need to worry about upfront repair costs. We directly handle the expenses, reducing your financial burden.

Faster Processing

Car accident insurance claims are processed much faster than reimbursement claims. The direct coordination between Bajaj Allianz General Insurance Company and the network garage ensures minimal delays.

Fewer Hassles

The documentation and formalities involved in cashless claims are less tedious. The insurance agent manages most of the coordination, allowing you to focus on your priorities.

High-Quality Repairs

7200+ network garages affiliated with Bajaj Allianz General Insurance Company are authorised service providers that ensure quality repairs. This guarantees reliable service for your vehicle.

Transparency

The involvement of the insurance agent throughout the process ensures transparency in billing and repair costs, reducing disputes.

At-A-Glance

Compare Insurance Plans Made for You

Feature
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Third Party Liabilty Cover

Own Damage Cover

Comprehensive Cover

Comprehensive Cover with Add-ons

Overview Covers legal liabilities arising due to body injury or property damage to others due to your car. It is mandatory by law. Covers expenses arising out of damage to your car. Full fedged cover comprising of Third Party Liability cover and Own Damage covers Enhance coverage by opting for various Add-ons over and above the comprehensive cover
Policy Period 1 or 3 years 1 Year 1 and 3 years 1 and 3 years
Third Party Liability for Injury, Death & Property Damage Yes No Yes Yes
Accidents & Collisions No Yes Yes Yes
Natural or Man-Made Disasters No Yes Yes Yes
Fire Damage No Yes Yes Yes
Theft No Yes Yes Yes
Compulsory Personal Accident Yes Yes Yes Yes
Add-on: No Claim Bonus No No No Yes
Add-on: Zero Depreciation Cover No No No Yes
Add-on: Lock & Key Replacement No No No Yes
Add-on: 24x7 Roadside Assistance No No No Yes
Add-on: Consumables Cover No No No Yes
Explore more add-ons No Up to 27 Add Ons Up to 27 Add Ons Up to 27 Add Ons

Download Policy Document

Get instant access to your policy details with a single click.

Cashless Claim vs. Reimbursement Claim

Understanding the differences between cashless car insurance claims and reimbursement claims is essential for choosing the right method:

Aspect

Cashless Claim

Reimbursement Claim

Payment Process

Bajaj Allianz General Insurance Company settles bills directly with the network garage.

The policyholder pays upfront and gets reimbursed later.

Time Taken

Faster due to our network garage coordination.

Slower, as it involves document submission and approval.

Ease of Use

Convenient and stress-free for the policyholder.

Involves more effort and paperwork.

Repair Quality

High-quality repairs at 7200+ authorised garages.

Quality depends on the garage chosen by the policyholder.

Upfront Payment

Minimal payment by the policyholder (deductibles).

Full payment by the policyholder initially.

Exclusions in Cashless Car Insurance

While cashless car insurance is convenient, it’s important to understand its exclusions:

●      Deductibles: The policyholder must pay a predefined deductible amount for every claim.

●      Depreciation: Costs related to the depreciation of spare parts are borne by the policyholder unless a zero-depreciation add-on cover is included.

●      Consumable Items: Expenses for items like engine oil and lubricants are typically excluded.

●      Unauthorised Repairs: Repairs carried out at non-network garages are not eligible for cashless claims.

●      Policy Exclusions: Damages caused due to drunk driving, driving without a valid license, or other policy exclusions are not covered.

Tips for a Successful Cashless Claim

To ensure a smooth cashless car insurance settlement process, keep these tips in mind:

●      Check Policy Terms: Understand your policy’s inclusions and exclusions thoroughly before filing a claim.

●      Use Network Garages: Always take your vehicle to an authorised network garage for repairs.

●      Notify Immediately: Report accidents or damages to us immediately to avoid claim rejection.

●      Maintain Valid Documents: Keep your insurance policy, driving license, registration certificate, and other documents handy.

●      Avoid Unauthorised Modifications: Modifying your vehicle without informing us may lead to claim denial.

Add-On Covers to Enhance Your Policy

Add-on covers can complement your cashless car insurance by offering additional benefits:

●      Zero Depreciation Cover: This add-on ensures that the depreciation cost of spare parts is covered, reducing your out-of-pocket expenses.

●      Engine Protector: Safeguards against engine damage caused by water ingression or lubricant leakage.

●      Roadside Assistance: Offers services like towing, fuel delivery, and minor repairs in case of a breakdown.

●      Key Replacement Cover: Covers the cost of replacing lost or damaged car keys.

●      Consumable Cover: Includes expenses for consumable items like engine oil and brake fluid.

The list does not end here. Bajaj Allianz General Insurance Company offers more such add-ons that can be discussed during policy purchase or renewal.

Expand Your Coverage Today!

Named Driver Cover

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Exclusive Savings: Special discounts for named drivers.

Extended Coverage: Protects any car driven by you.

24x7 Spot Assistance

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Immediate Help: Round-the-clock roadside assistance.

Towing, fuel delivery, tyre repair and many more.

Eco Repairs

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Sustainable Solutions: Repairs using refurbished parts.

Cost-effective repairs with no depreciation on parts.

Ultimate car protection with the option of 22 covers

Towing, pick up and drop, fuel service, flat tyre and more.

Pay As You Consume

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Smart Savings: Pay less based on miles driven

Carry forward unconsumed kilometers to the next plan.

Step-by-Step Guide

To help you navigate your insurance journey

How To Buy

  • 1

    Download the Caringly Yours app from App stores or click "Get Quote"

  • 2

    Register or log in to your account.

  • 3

    Enter your car details

  • 4

    You will be redirected to the Car Insurance Page.

  • 5

    Ensure to check your No Claim Discount

  • 6

    Choose right Insured Declared Value (IDV) that reflects your car value

  • 7

    Evaluate Covers, Add Ons, Optional Covers and Exclusions

  • 8

    Select a plan from the recommended options, or customize your own plan

  • 9

    Review the premium and other coverage details

  • 10

    Proceed with the payment using your preferred method

  • 11

    Receive confirmation of your purchased policy via email and SMS

How To Renew

  • 1

    Login to the app

  • 2

    Enter your current policy details

  • 3

    Review and update coverage if required

  • 4

    Check for renewal offers

  • 5

    Add or remove riders

  • 6

    Confirm details and proceed

  • 7

    Complete renewal payment online

  • 8

    Receive instant confirmation for your policy renewal

How to Claim

  • 1

    Download our Caringly Yours App on Android or iOS

  • 2

    Register or login to use Motor On the spot claim for a smooth process

  • 3

    Enter your policy and accident details (location, date, time)

  • 4

    Save and click Register to file your claim

  • 5

    Receive an SMS with your claim registration number

  • 6

    Fill in the digital claim form and submit NEFT details

  • 7

    Upload photos of damaged parts as instructed

  • 8

    Upload your RC and driving license

  • 9

    Receive an SMS with the proposed claim amount

  • 10

    Use the SMS link to agree/disagree with the claim amount

  • 11

    Agree to receive the amount in your bank account

  • 12

    Track your claim status using the Insurance Wallet App

Know More

  • 1

    For any further queries, please reach out to us

  • 2

    Phone +91 020 66026666

  • 3

    Fax +91 020 66026667

Common Reasons for Claim Rejections

Understanding why cashless car insurance policy claims are rejected can help you avoid potential pitfalls:

●      Expired Policy: Claims cannot be raised if your policy has expired. Ensure timely renewals.

●      Non-Network Garages: Repairs at unauthorised garages are not eligible for cashless claims.

●      Policy Exclusions: Claims related to policy exclusions, such as drunk driving, are denied.

●      Delayed Intimation: Failing to inform the Bajaj Allianz General Insurance Company immediately after an accident can lead to claim rejection.

●      Incomplete Documentation: Missing essential documents like an FIR or claim form may result in denial.

How is it better than reimbursement claim settlement?

When you go to repair your insured vehicle in a garage, you are required to pay the whole amount at first. After which you should send all the relevant invoice and documents to the insurer, failure to produce any invoice will result in rejection of your insurance claim. Moreover, reimbursement claims take time to be settled.

Hence, cashless claim settlement is better as it saves your valuable time and also you are not required to pay the whole amount.

Why Choose Cashless Car Insurance?

The cashless claim settlement process offers exceptional convenience and peace of mind. It ensures that you receive quick, high-quality repairs without worrying about upfront expenses. By opting for this feature, you can focus on recovering from an accident rather than managing finances.

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What Our Customers Say

Prompt Assistance

Thank you so much, Bajaj Allianz, for your quick and responsive action towards my claim process. I am shocked that my claim amount has been credited so quickly.

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Vikram Singh

Delhi

4.6

21st May 2021

Claim Support

Super fast claim settlement! I initiated a claim for my car windscreen, which was broken due to a tree fall today, and it was settled within one hour. I appreciate the efforts of Omkar.

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Deepak Bhanushali

Mumbai

4.5

18th May 2021

Quick Assistance

Thank you for helping me with just one tweet. You guys are really awesome. This is the fourth year I am continuing with you for car insurance. Keep it up!

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Naveen Tyagi

Delhi

5.0

1st May 2021

Claim Support

I really appreciate the way I was treated concerning my claim. The customer service was both professional and friendly, which enhanced my confidence in Bajaj Allianz. 

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Pramod Chand Lakra

Jaipur

5.0

27th Jul 2020

Reliable Service

The vehicle was used by our Zonal Manager. We appreciate your timely and prompt action in getting the vehicle ready for use within a short span of time.

SibaPrasadMohanty

Siba Prasad Mohanty

Pune

5.0

26th Jul 2020

Diverse Options

A range of options to choose from." Being a perfectionist, I prefer the best of everything. I wanted my car insurance policy to be airtight as well. 

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Rahul

Lucknow

5.0

26th Jul 2020

FAQ's

What is a cashless car insurance claim?

A cashless car insurance claim allows policyholders to get their vehicle repaired at an insurer-approved network garage without paying upfront. Bajaj Allianz General Insurance Company settles the repair costs directly with the garage, while the policyholder pays only for deductibles and other non-covered expenses. 

How does the cashless claim process work?

The process starts with notifying Bajaj Allianz General Insurance Company about the damage or accident. We will inspect the vehicle, approve repair estimates, and coordinate with the network garage for repairs. After repairs are complete, the insurance agent will directly pay the garage, while the policyholder will cover the deductible and depreciation costs.

What documents are required for a cashless car insurance claim?

Essential documents include your car insurance policy, driving license, vehicle registration certificate, claim form, and an FIR (if applicable). Additionally, you may need to provide photographs of the damage or other supporting documents requested by the insurance agent.

Are all repairs covered under cashless car insurance?

No, cashless car insurance doesn’t cover all expenses. Policyholders must pay for deductibles, depreciation, consumable items like engine oil, and repairs for damages excluded under the policy, such as those caused by drunk driving or unauthorised vehicle use.

Can I use a non-network garage for repairs under cashless claims?

No, the cashless claim car insurance facility is only available at Bajaj Allianz General Insurance Company-approved network garages. Repairs at non-network garages require upfront payment, followed by a reimbursement claim process involving submitting bills and documents to the insurance agent.

How can I ensure my cashless claim is approved?

To avoid claim rejection, notify Bajaj Allianz General Insurance Company, use a network garage, provide all necessary documents, and ensure your policy is active. Follow the claim process guidelines and avoid unauthorised repairs or policy violations.