Monsoons bring along with them many problems, especially the ones which people face with respect to their vehicles. With potholes on the road, having a flat tyre is run-of-the-mill. Heavy rains in this season cause battery problems like corrosion and frozen batteries. Road accidents are also very common in the rainy season, which might cause damage to you and/or your vehicle. In such cases and many more, having a motor insurance is beneficial.
A motor insurance policy can cover you in case of loss/damage due to natural disasters, accidents and third party legal liabilities. After intimating about the loss/damage to your insurer, they can help you with the assistance required and initiate the claim process after having a discussion with you.
At Bajaj Allianz, we provide services to make the motor insurance claim process convenient, even during monsoon. We offer cashless claim facility at our 4000+ preferred workshops, which are located all over the country.
Here are 5 outstanding facilities provided by Bajaj Allianz to make the claim process effortless for you:
- Bajaj Allianz Preferred Workshops (BAPW)
If you are stranded in rains and your vehicle is damaged, then you can call our customer care 1800-209-5858 or logon to our self-service Insurance Wallet App to register the claim. We can assist you with towing facility and get your vehicle to the nearest preferred garage when you call our 24X7 roadside assistance helpline number 1800-103-5858. A message will be sent on your registered mobile number with the details of the surveyor to establish a single point of contact. Another instant SMS will be sent to you on your registered number to keep you updated about the status of the repair, thus, making the motor insurance claim process quick and hassle-free.
- On-Account Payment
On-Account payment service is beneficial for you in an event where you need to take your damaged vehicle to a non-network garage for repair, as a network garage might not be near to where the accident has occurred. You will be paid up to 75% of the admissible claim amount as suggested by our surveyor before the repairs. And the remaining amount will be reimbursed to you when you produce original bills and receipts of the repair.
- Bajaj Allianz Mobile Settlement (BAMS) - For claims up to INR 20000
This motor claim service is available for car as well as two wheeler insurance in case you need to take your vehicle to a garage which does not have a tie-up with Bajaj Allianz. You can however register your claim by dialing in the call center number or sending an SMS. We will appoint a surveyor, who will visit your place and inspect the vehicle. The claim will be settled via cheque within 48 hours if the claim amount is less than INR 20,000.
- Bajaj Allianz Drive In Centers (BADIC) - For claims up to INR 20000
In case your vehicle breaks down due to an accident, which is very customary in the rainy season, you can take your vehicle to our designated Bajaj Allianz office. We will appoint a surveyor who will inspect your damaged vehicle. The claim amount up to INR 20000 will be settled in 48 hours via cheque and you will be free to get your vehicle repaired at a garage of your choice.
- Motor OTS (On The Spot)
This motor claim service settles your claim up to INR 30,000 (for cars) and INR 10,000 (for two wheelers) in 20 minutes. All you need to do is to download the Insurance Wallet app and use the motor OTS feature. To register the claim enter the details of the accident like place, date and time. Then fill in the online claim form. Next you need to do is upload the pictures of your damaged vehicle clicked from different angles along with the images of your RC and valid driving license. Following which an SMS will be sent on your registered mobile number with a link and OTP. Click on the link and enter the OTP sent to your mobile. Check the claim settlement amount on the link and click on agree button if you are satisfied with the claim amount. The agreed amount will be credited to your account immediately.
You can watch the motor OTS claim settlement process in this video.
You can visit our website to get more details on the motor insurance claim process or purchase the motor insurance policy from Bajaj Allianz and get benefitted with the best two wheeler insurance and car insurance online services all over India.
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