Be it a business trip or vacation, the most critical inclusion of every travel checklist is travel insurance. It will keep you protected against the financial setbacks that can arise from travel hiccups like - flight delays, flight cancellations, loss of baggage, passport and medical emergencies.
What is the Missed Call Facility offered by Bajaj Allianz General Insurance?
In 2018, we introduced a unique feature called Missed Call facility in our travel insurance plans. Bajaj Allianz was the first-ever company in the insurance market to come up with this solution.
Using this facility, one can easily get assistance on travel-related queries and troubles. By giving a missed call, the policyholder can acquire details of the travel insurance policy, insurance claim process, get support for loss of checked-in baggage, passports and locating network hospitals in the travel destination.
How does missed call facility work?
In order to get prompt assistance, the insured person will have to give a missed call on the unified contact number: +91 124 6174720. This hotline assistance can be availed from any corner of the world, free of cost. Assistance through missed call facility is available in Hindi and English.
After giving the missed call on the unified number, the customer will instantaneously receive an acknowledgement message. Within 10 minutes of the acknowledgement text, the company executive will call back. Insured travellers can resolve their travel-related difficulties using their fingertips.
What are the benefits?
Facing a crisis in an unknown place can be extremely stressful - especially overseas. With the missed call facility, the traveller can get quick and relevant assistance in case of an emergency.
This service lets you access policy related services almost instantly. Furthermore, since the contact number is a unified one, it is easier to remember the same.
I hereby authorize Bajaj Allianz General Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back at a convenient time. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) under either Fully or Partially Blocked category, any call made or SMS sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business. Furthermore, I understand that these calls will be recorded & monitored for quality & training purposes, and may be made available to me if required.
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