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This video addresses a customer query where the question is based on a scenario that ‘Is it mandatory to inform the health insurance provided, in case the insured is going for a planned hospitalization?’ The answer is yes, it is really important to inform the insurance provider about any planned hospitalization and useful for both the parties. In case of the insured, he can really benefit by informing the service provider. When an insured informs the service provider, he can be made aware about the critical information like claim process, mandatory documents required to be submitted at the time of claim. They can also get useful information like nearest cashless/network hospital in order to avail cashless treatment from the same and also avail timely settlement of their claims.
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